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Products/Customer Support/CSAT.AI

CSAT.AI

Automated

AI-powered quality assurance and voice-of-customer platform with auto-QA on 100% of support tickets and AI coaching.

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Active plans

2

Total changes

2

Last change

Jun 4, 2026

Price trend

no history

What we know about CSAT.AI’s pricing

Stable

Changes in 12 months

2

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Cheaper than 70% of Customer Support tools (354 compared)

Current pricing

Growth

yearly
$20/yr

$20/agent/mo

  • yearly$20/yr($20/agent/mo)
  • monthly$20/mo($20 per agent / month)
  • Auto-QA on 100% of tickets
  • Brand-aligned QA scoring
  • Customer signals on every ticket (churn, frustration, intent)
  • 60-second AI coaching tips for agents
  • Agent scorecards & team performance dashboard
  • AI-powered post-interaction surveys
  • Weekly manager insights & Voice of Customer summaries
  • Zendesk, Gorgias, Freshdesk & Gladly integrations
  • Email support

Enterprise

custom
Custom
  • Everything in Growth
  • Organization-wide QA consistency across teams and regions
  • Executive-grade VoC and risk reporting
  • Security, access controls, and audit readiness at scale
  • Dedicated account manager
  • Advanced voice analysis
  • Advanced analytics
  • SSO (Google, Okta, Azure)
  • Multi-level RBAC & audit logs
  • Custom QA rubrics & custom signals
  • Custom workflows & API integrations
  • Extended data retention
  • Private cloud or region-specific hosting
  • Priority support & SLAs

Price history

Last 2 changes

DatePlanChangeOldNewΔ%
Jun 4, 2026Enterprisenew plan———
Jun 4, 2026Growthnew plan—$20—

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