Daktela
AutomatedOmnichannel contact center platform with voice, email, webchat, SMS, social channels, AI coworkers and workforce management.
Active plans
4
Total changes
4
Last change
Aug 4, 2026
Price trend
no history
What we know about Daktela’s pricing
Moderately activeChanges in 12 months
4
Cadence
Every 2 days
Direction
Recently restructured
Category position
Cheaper than 82% of Communication tools (653 compared)
Current pricing
Contact Centre
monthly€30/mo
€30 / user / month
- monthly€50/mo(€50 / user / month (Voice + Email))
- monthly€62/mo(€62 / user / month (Voice + Email + Webchat))
- monthly€86/mo(€86 / user / month (All channels))
- Inbound & outbound calls(Unlimited concurrent calls)
- Email(Advanced templates, Unlimited mailboxes, Automatic distribution)
- Webchat(Scalable chatbot, Brand customisation, Real-time & click-to-call)
- SMS(Two-way messaging, Message templates, Automatic replies)
- Social(Messenger, WhatsApp, Instagram, Comment management, Reply templates)
- Helpdesk(Reports & analytics, Real-time panel, Mobile app, QA reviews, Knowledge base)
Cloud Phone
monthly€5/mo
€5 / user / month
- Free internal calls
- Mobile, tablet, PC & landline
- Numbers in 60 countries
- Number portability
- Status & contact management
- History across devices
AI Coworkers
monthly€200/mo
€200 / month (Lite package)
- monthly€600/mo(€600 / month (Advanced package))
- monthly€1,000/mo(€1000 / month (Pro package))
- overage€600/mo(€600 / month (includes 2,500 min / mo, €0.25/min overage))
- overage€1,000/mo(€1,000 / month (includes 5,000 min / mo, €0.20/min overage))
- Voicebot(Handles enquiries, campaigns and reminders)
- Chatbot(Resolves enquiries on your website and messengers 24/7)
- Emailbot(Reads, sorts and drafts replies to incoming email)
Workforce Management
monthly€20/mo
€20 / month
- AI-driven shift planning
- Traffic forecasting
- Smart shift planning
- 24/7 support
Price history
Last 4 changes
€5.00→€5.00(0.0%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Aug 4, 2026 | Cloud Phone | restructure | $5 | $5 | — |
| Jul 29, 2026 | Workforce Management | new plan | — | $20 | — |
| Jul 29, 2026 | AI Coworkers | new plan | — | $200 | — |
| Jul 29, 2026 | Contact Centre | new plan | — | $30 | — |
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