Daktela

Under review· 1

Omnichannel contact center platform with voice, email, webchat, SMS, social channels, AI coworkers and workforce management.

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Active plans

Total changes

Last change

Jul 29, 2026

Price trend

What we know about Daktela’s pricing

Volatile

Changes in 12 months

Cadence

Every 3 days

Direction

Plan recently removed

Category position

—

Not enough peers tracked yet

Current pricing

Cloud Phone User

monthly

€5/mo

€5/user/month

Internal calls free
Phone number anywhere
Same features as a landline

Contact Centre

monthly

€30/mo

€30/user/month

monthly€50/mo(€50/user/month for Voice + Email Bundle)
monthly€62/mo

Price history

Last 11 changes

Date	Plan	Change	Old	New	Δ%
Jul 29, 2026	All Channels Omnichannel	removed plan	$86	—

Daktela alternatives.

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(€62/user/month for Voice + Email + Webchat Bundle)

monthly€86/mo(€86/user/month for All Channels Omnichannel)

Inbound & outbound calls(Unlimited concurrent calls)
Email(Advanced templates, Unlimited mailboxes)
Webchat(Scalable chatbot, Brand customisation)
SMS(Two-way messaging, Message templates)
Social(Messenger, WhatsApp, Instagram)

AI Coworkers

monthly

€200/mo

€200/month for Lite package

monthly€600/mo(€600/month for Advanced package)
monthly€1,000/mo(€1000/month for Pro package)

Voicebot(Handles inbound and outbound calls)
Chatbot(Resolves enquiries on website and messengers)
Emailbot(Reads, sorts, and drafts replies to incoming email)

Workforce Management

monthly

€20/mo

€20/month for Agent package

AI-driven shift planning(Traffic forecasting and smart shift planning)

Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.

Last deploy main@a1b2c3d