Current pricing
Professional
customCustom
- Internal & External Knowledge Base(true)
- Custom Web Address(true)
- Import from Word(true)
- Auto-Translate to 50+ Languages(true)
- SEO Customization(true)
- Custom CSS & JavaScript(true)
- API Documentation(true)
- Download Article as PDF(true)
- Feedback Manager(true)
- 24/5 Support(true)
- Guided Setup(true)
- AI Writing Agent(true)
- AI Content & FAQ Creation(true)
- Editors (Markdown, Advanced WYSIWYG)(true)
- Articles revision history(true)
- Category management(true)
- Project(true)
- Reusable content blocks(true)
- Glossary management(true)
- Global find and replace(true)
- Tag management(true)
- Template management(true)
- Manage articles in bulk(true)
- Media dependency viewer(true)
- Review reminders(true)
- Export to PDF(true)
- Import articles(true)
- Approval and publishing workflow(false)
- SSL(true)
- SOC 2 compliance(true)
- Alert notifications(true)
- Datacenter location(true)
- Backup & Restore(false)
- Custom email domain(false)
- Contextual help mapping(false)
- Embedded Help Centre(false)
- Custom Workflow Builder(false)
- SSO(false)
- SCIM(false)
Business
customCustom
- Everything in Professional(true)
- Custom Workflow Builder(true)
- Embedded Help Centre(true)
- Import from PDF(true)
- Support Ticket Deflector(true)
- Pro Analytics Dashboard(true)
- Integrate with 30+ Tools(true)
- API Support(true)
- Custom Fields(true)
- Dedicated Account Manager(true)
- AI Search & Answer (Eddy AI)(true)
- MCP Server(true)
- Approval and publishing workflow(true)
- Backup & Restore(true)
- Contextual help mapping(true)
- Custom email domain(false)
- SSO(false)
- SCIM(false)
- Interactive Decision Tree(false)
- Testing Environment(false)
- Security Audit Trail(false)
Enterprise
yearlyCustom
- Everything in Business(true)
- Single Sign-ON (SSO)(true)
- SCIM(true)
- Interactive Decision Tree(true)
- Testing Environment(true)
- Security Audit Trail(true)
- Dedicated Design Expert(true)
- 24/5 Priority support(true)
- Auto-Generate Glossaries (Eddy AI)(true)
- Duplicate Content Detection (Eddy AI)(true)
- Custom email domain(true)
- Yearly plan only(true)
Price history
Last 0 changes
No price changes recorded yet.
Similar to Document360.
No confirmed competitors yet. These are Customer Support products at a similar price, matched automatically — not verified alternatives.