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Products/Customer Support/Faveo Helpdesk

Faveo Helpdesk

Under review· 1

Helpdesk and service desk software with ticketing, knowledge base, omnichannel support, and ITSM features.

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Active plans

3

Total changes

4

Last change

Sep 9, 2026

Price trend

no history

What we know about Faveo Helpdesk’s pricing

Moderately active

Changes in 12 months

4

Cadence

Every 12 days

Direction

Recently restructured

Category position

Cheaper than 92% of Customer Support tools (354 compared)

Current pricing

Startup

monthly
$7.2/mo

$9/agent/mo

  • WhatsApp Channel Integration
  • Attachment Scanner
  • Dynamic Ticket Form Management
  • SLA Process Management
  • Workflow Automation
  • In-Depth Reports
  • Canned Response
  • Auto Ticket Assignment

SME

monthly
$11.2/mo

$14/agent/mo

  • All features in Startup
  • Omni Channel Integration
  • LDAP
  • Microsoft Entra ID
  • Round-Robin Routing
  • Skill-based routing
  • CSS customization

Helpdesk Enterprise

custom
Custom
  • All features in SME
  • Unlimited Agents
  • Ad Hoc Approval
  • Department Status Link
  • Custom js
  • Elea AI
  • AI-Powered Chatbot

Price history

Last 4 changes

$9.00→$7.20(-20.0%)
$6.93$7.52$8.10$8.69$9.27Aug 2026Aug 2026Aug 2026: $9.00Aug 2026: $7.20
DatePlanChangeOldNewΔ%
Sep 9, 2026Startuprestructure$7.2$7.2—
Sep 9, 2026SMErestructure$11.2$11.2—
Aug 4, 2026Helpdesk SMEdecrease$14$11.2-20.0%
Aug 4, 2026Helpdesk Startupdecrease$9$7.2-20.0%

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