Freshdesk
AutomatedCustomer support ticketing software with Freddy AI Agent for automated customer service and AI Copilot for agent assistance.
Active plans
3
Total changes
3
Last change
Jun 2, 2026
Price trend
What we know about Freshdesk’s pricing
Moderately activeChanges in 12 months
3
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Middle of the pack for Customer Support (256 compared)
Current pricing
Growth
yearly$19/yr
$19/agent/mo
- monthly$23/mo($23/agent/mo)
- Ticketing, customer portal, and reports
- 5,000 collaborators included
- Freddy AI Agent (first 500 sessions free)
Pro
yearly$55/yr
$55/agent/mo
- monthly
Price history
Last 3 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 2, 2026 | Enterprise | new plan | — | $89 | — |
| Jun 2, 2026 | Pro | new plan | — | $55 | — |
| Jun 2, 2026 |
Freshdesk alternatives.
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