Gorgias

Under review· 1

E-commerce customer support helpdesk with Shopify integration

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Active plans

Total changes

Last change

Jul 20, 2026

Price trend

What we know about Gorgias’s pricing

Volatile

Changes in 12 months

31 all-time

Cadence

Every 6 weeks

Direction

Last move: +300.0%

Category position

—

Not enough peers tracked yet

Current pricing

Starter

monthly

$10/mo

yearly$10/yr($10/mo)

Helpdesk tickets per month(50)
Overage cost per ticket($0.40)
AI Agent automated interactions(0)
AI Agent cost per resolved conversation($1.00)

Price history

Last 11 changes

$10.00→$40.00(+300.0%)

Date	Plan	Change	Old	New	Δ%
Jul 20, 2026	Starter	increase	$10	$40	+300.0%

Gorgias alternatives.

Be the first to flag a competitor.

Basic

monthly

$50/mo

yearly$41.67/yr($104/mo billed yearly (up to 16% off))

Helpdesk tickets per month(300)
Overage cost per 100 tickets($40)
AI Agent automated interactions(60)
AI Agent cost per resolved conversation($0.90)
Help center with unlimited articles
Macros, Rules, Views, Assignment, Routing, Satisfaction survey
Omnichannel: Email, Live chat, Facebook, Instagram, TikTok, WhatsApp
SMS & Voice (add-ons)
Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
Live monitoring
Support performance
Team management
Google / Microsoft SSO

Pro

monthly

$300/mo

yearly$250/yr($840/mo billed yearly (up to 16% off))

Helpdesk tickets per month(2,000)
Overage cost per 100 tickets($36)
AI Agent automated interactions(600)
AI Agent cost per resolved conversation($0.90)
Help center with unlimited articles
Macros, Rules, Views, Assignment, Routing, Satisfaction survey
Omnichannel: Email, Live chat, Facebook, Instagram, TikTok, WhatsApp
SMS & Voice (add-ons)
Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
Live monitoring
Support performance
Revenue statistics
Team management
Google / Microsoft SSO

Advanced

monthly

$750/mo

yearly$625/yr($3,000/mo billed yearly (up to 16% off))

Helpdesk tickets per month(5,000)
Overage cost per 100 tickets($36)
AI Agent automated interactions(2,500)
AI Agent cost per resolved conversation($0.90)
Help center with unlimited articles
Macros, Rules, Views, Assignment, Routing, Satisfaction survey
Omnichannel: Email w/ dedicated email server, Live chat, Facebook, Instagram, TikTok, WhatsApp
SMS & Voice (add-ons)
Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
Live monitoring
Support performance
Revenue statistics
Team management
Google / Microsoft SSO

Enterprise

monthly

Custom

Helpdesk tickets per month(5,000+)
Overage cost per 100 tickets($32)
AI Agent cost per resolved conversation($0.90)
Help center with unlimited articles
Macros, Rules, Views, Assignment, Routing, Satisfaction survey
Omnichannel: Email w/ dedicated email server, Live chat, Facebook, Instagram, TikTok, WhatsApp
SMS & Voice (add-ons)
Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
Live monitoring
Support performance
Revenue statistics
Team management
Google / Microsoft SSO