Gorgias
AutomatedE-commerce customer support helpdesk with Shopify integration
Active plans
5
Total changes
27
Last change
Aug 4, 2026
Price trend
Starter plan
What we know about Gorgias’s pricing
VolatileChanges in 12 months
19
27 all-time
Cadence
Every 4 weeks
Direction
Last move: +20.0%
Category position
Cheaper than 82% of E-commerce tools (1112 compared)
Current pricing
Starter
monthly$10/mo
$10/mo
- yearly$10/yr($10/mo)
- Helpdesk tickets per month(50)
- Overage cost per ticket($0.40)
- AI Agent automated interactions(0)
- AI Agent cost per resolved conversation($1.00)
- Help center with unlimited articles
- Macros, Rules, Views, Assignment, Routing, Satisfaction survey
- Omnichannel: Email, Live chat, Facebook, Instagram, TikTok, WhatsApp
- SMS & Voice (add-ons)
- Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
- Live monitoring
- Support performance
- Team management
- Google / Microsoft SSO
Basic
monthly$60/mo
$50/mo
- yearly$720/yr($60/mo billed annually ($720/yr))
- Helpdesk tickets per month(300)
- Overage cost per 100 tickets($40)
- AI Agent automated interactions(60)
- AI Agent cost per resolved conversation($0.90)
- Help center with unlimited articles
- Macros, Rules, Views, Assignment, Routing, Satisfaction survey
- Omnichannel: Email, Live chat, Facebook, Instagram, TikTok, WhatsApp
- SMS & Voice (add-ons)
- Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
- Live monitoring
- Support performance
- Team management
- Google / Microsoft SSO
Pro
monthly$300/mo
$300/mo
- yearly$250/yr($840/mo billed yearly (up to 16% off))
- Helpdesk tickets per month(2,000)
- Overage cost per 100 tickets($36)
- AI Agent automated interactions(600)
- AI Agent cost per resolved conversation($0.90)
- Help center with unlimited articles
- Macros, Rules, Views, Assignment, Routing, Satisfaction survey
- Omnichannel: Email, Live chat, Facebook, Instagram, TikTok, WhatsApp
- SMS & Voice (add-ons)
- Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
- Live monitoring
- Support performance
- Revenue statistics
- Team management
- Google / Microsoft SSO
Advanced
monthly$750/mo
$750/mo
- yearly$625/yr($3,000/mo billed yearly (up to 16% off))
- Helpdesk tickets per month(5,000)
- Overage cost per 100 tickets($36)
- AI Agent automated interactions(2,500)
- AI Agent cost per resolved conversation($0.90)
- Help center with unlimited articles
- Macros, Rules, Views, Assignment, Routing, Satisfaction survey
- Omnichannel: Email w/ dedicated email server, Live chat, Facebook, Instagram, TikTok, WhatsApp
- SMS & Voice (add-ons)
- Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
- Live monitoring
- Support performance
- Revenue statistics
- Team management
- Google / Microsoft SSO
Enterprise
monthlyCustom
- monthlyCustom / Price on demand
- customContact sales
- Helpdesk tickets per month(5,000+)
- Overage cost per 100 tickets($32)
- AI Agent cost per resolved conversation($0.90)
- Help center with unlimited articles
- Macros, Rules, Views, Assignment, Routing, Satisfaction survey
- Omnichannel: Email w/ dedicated email server, Live chat, Facebook, Instagram, TikTok, WhatsApp
- SMS & Voice (add-ons)
- Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
- Live monitoring
- Support performance
- Revenue statistics
- Team management
- Google / Microsoft SSO
Price history
Last 11 changes
$10.00→$40.00(+300.0%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Aug 4, 2026 | Basic | increase | $50 | $60 | +20.0% |
| Jul 20, 2026 | Starter | restructure | $10 | $40 | — |
| Jul 20, 2026 | Basic | restructure | $50 | $90 | — |
| Jul 20, 2026 | Pro | restructure | $300 | $550 | — |
| Jul 20, 2026 | Advanced | restructure | $750 | $1,430 | — |
| May 18, 2026 | Enterprise | new plan | — | — | — |
| May 18, 2026 | Advanced | new plan | — | $750 | — |
| May 18, 2026 | Pro | new plan | — | $300 | — |
| May 18, 2026 | Basic | new plan | — | $50 | — |
| May 18, 2026 | Starter | new plan | — | $10 | — |
Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.
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