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Products/Customer Support/Helply (formerly Groove)

Helply (formerly Groove)

Under review· 5

AI-first customer support platform with outcome-based pricing and a free support platform included.

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Active plans

1

Total changes

1

Last change

Jul 29, 2026

Price trend

no history

What we know about Helply (formerly Groove)’s pricing

Stable

Changes in 12 months

1

Cadence

Only change tracked, 2mo ago

Direction

New plan recently added

Category position

Pricier than 84% of Customer Support tools (355 compared)

Current pricing

Helply

monthly
$250/mo

$1/ticket with a minimum of 250 tickets/month

  • yearly$3,000/yr($3,000/year (minimum 250 tickets/month))
  • Unlimited agents
  • Unlimited seats
  • AI included on every ticket
  • Shared inbox
  • Email, chat, and messaging
  • AI triage
  • AI replies
  • AI actions
  • Workflow automation
  • Smart escalations
  • Knowledge base
  • Analytics
  • API access
  • Onboarding
  • Premium support

Price history

Last 1 changes

DatePlanChangeOldNewΔ%
Jul 29, 2026Helplynew plan—$250—

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