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Products/Customer Support/Helpmonks

Helpmonks

Automated

All-in-one team collaboration platform combining shared inboxes, email marketing, live chat, and knowledge base with flat-rate pricing.

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Active plans

4

Total changes

4

Last change

Jul 28, 2026

Price trend

no history

What we know about Helpmonks’s pricing

Moderately active

Changes in 12 months

4

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Middle of the pack for Customer Support (355 compared)

Current pricing

Team

monthly
$49/mo

$49/month

  • Shared inboxes(3)
  • Unlimited users
  • Unlimited conversations
  • Unlimited stored contacts
  • Live-chat sites(1)
  • Knowledge-base sites(1)
  • Recipients per campaign(2,500)
  • Active automated sequences(10)
  • AI-assisted conversations per month(250)
  • Outlook/Microsoft 365 via OAuth
  • Marketing campaigns with your SMTP server
  • Mobile, desktop, and TUI apps
  • MCP server, CLI, and API
  • Standard reports, workflows, and email support

Business

monthly
$99/mo

$99/month

  • Shared inboxes(10)
  • Unlimited users
  • Unlimited conversations
  • Unlimited stored contacts
  • Live-chat sites(5)
  • Knowledge-base sites(5)
  • Recipients per campaign(10,000)
  • Active automated sequences(50)
  • AI-assisted conversations per month(1,000)
  • Outlook/Microsoft 365 via OAuth
  • Marketing campaigns with your SMTP server
  • Mobile, desktop, and TUI apps
  • MCP server, CLI, and API
  • Advanced workflows and reports
  • Priority email support

Business+

monthly
$249/mo

$249/month

  • Shared inboxes(40)
  • Unlimited users
  • Unlimited conversations
  • Unlimited stored contacts
  • Live-chat sites(15)
  • Knowledge-base sites(15)
  • Recipients per campaign(50,000)
  • Active automated sequences(250)
  • AI-assisted conversations per month(5,000)
  • Outlook/Microsoft 365 via OAuth
  • Marketing campaigns with your SMTP server
  • Mobile, desktop, and TUI apps
  • MCP server, CLI, and API
  • SSO, SAML, OAuth, SLA, and audit log
  • Advanced permissions
  • Helpmonks-managed marketing SMTP
  • Priority onboarding and support

Scale

monthly
$499/mo

$499/month

  • Shared inboxes(500)
  • Unlimited users
  • Unlimited conversations
  • Unlimited stored contacts
  • Live-chat sites(50)
  • Knowledge-base sites(50)
  • Recipients per campaign(250,000)
  • Active automated sequences(1,000)
  • AI-assisted conversations per month(20,000)
  • Outlook/Microsoft 365 via OAuth
  • Marketing campaigns with your SMTP server
  • Mobile, desktop, and TUI apps
  • MCP server, CLI, and API
  • White-label options and custom domains
  • Higher API limits
  • Migration assistance
  • Dedicated support channel

Price history

Last 4 changes

DatePlanChangeOldNewΔ%
Jul 28, 2026Scalenew plan—$499—
Jul 28, 2026Business+new plan—$249—
Jul 28, 2026Businessnew plan—$99—
Jul 28, 2026Teamnew plan—$49—

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