HiJiffy
AutomatedAI-powered hospitality communication platform for hotels to automate guest queries, bookings, and the full guest journey across messaging channels.
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4
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What we know about HiJiffy’s pricing
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Category position
Pricier than 73% of Hospitality & Events tools (611 compared)
Current pricing
Basic
monthly$109/mo
from $109/mo
- Provide answers to FAQs 24/7
- Automate +85% of common guest queries
- Limited to 25 Standard FAQs topics
- 3 languages supported
- Booking flow with direct link to booking engine
- Personalise webchat widget
- Core Console features
- Filter, Order and Assign Conversations
- Add notes to conversations
- Basic Reporting & Dashboards
- Basic Customer Support
- Access to Help center
- Support by Chat and Email
- Channels: Website
Pro
monthly$179/mo
from $179/mo
- Allow guests to book at any time with the guidance of a virtual agent
- Generative AI Chatbot
- Unlimited topics for chatbot knowledge
- 132 languages supported
- Integration with Booking Engine and CRM
- Sentiment Analysis & Prioritization
- Self-learning capabilities
- Smart Property Identification System
- Custom Tone of Voice & Visual Webchat pop-up campaigns
- Voice & Text Omnichannel Inbox
- Translation of Inbox Conversations
- Canned Responses for Agents
- Contact Details Pages
- Customer Satisfaction (CSAT) score
- Advanced Reporting & Dashboards
- Unlimited Service
- Unlimited agents
- Unlimited messages
- Multiple Properties
- Dedicated Support
- Personalized training session
- Account Manager
- Channels: Website, Social Media + Messaging apps + Email
Premium
monthly$359/mo
from $359/mo
- Digitalise the entire guest journey with powerful automation
- AI Digital Concierge
- Integration with PMS and/or CRM
- Fallback from WhatsApp to SMS (US-numbers only)
- Unlimited interactions
- Automated WhatsApp Campaigns – 4 campaigns included per reservation
- Welcome message
- Digital check-in
- Loyalty Program Promotion
- Upsell and cross-sell campaigns
- Satisfaction surveys
- Check-out campaigns
- Guest reviews campaigns
- Thank you message
- Loyalty Program Updates
- Promotional Campaigns
- Guest Requests & Tickets Management of in-house guest requests
- Assignment of requests per team
- Extended In-Stay Features
- Standard integrations with Maintenance Systems
- Outbound Campaigns
- Proactively start new conversations with your guest using WhatsApp or SMS
- Management of Email Conversations
- Additional Add-ons
- Check-in Upsell
- Digital Keys
- Reviews
- Channels: Website + Social Media + Messaging apps + WhatsApp + SMS + Email
Enterprise
customCustom
- Custom Messaging Campaigns
- Custom FAQs topics
- Custom Channels
- Power BI (Business Intelligence)
- Custom Integrations (Booking Engine, PMS, CRM…)
- Custom Reporting & Dashboards
- Remove “Powered by HiJiffy”
Price history
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