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Products/Customer Support/Hiver

Hiver

Automated

Customer service platform built on Gmail for shared inbox management

Visit websitePricing page

Active plans

4

Total changes

0

Last change

—

Price trend

no history

What we know about Hiver’s pricing

Newly tracked

Changes in 12 months

0

Cadence

No changes seen yet

Direction

no movement yet

Category position

Pricier than 87% of Customer Support tools (355 compared)

Current pricing

Free

monthly
Free
  • Email, live chat and knowledge base
  • Shared inboxes
  • Collaboration with notes and drafts
  • Custom views
  • 24x7 email and live chat support

Growth

monthly
$300/mo

$25/user/month annually

  • yearly$300/yr($25/user/month annually)
  • monthly$35/mo($35/user/month)
  • yearly$250/mobilled annually ($3,000/yr)
  • AI Compose and Summarizer
  • Internal knowledge base
  • Rule-based automations
  • Custom fields
  • Auto-assignment

Pro

monthly
$660/mo

$55/user/month annually

  • yearly$660/yr($55/user/month annually)
  • monthly$65/mo($65/user/month)
  • yearly$660/mobilled annually ($7,920/yr)
  • AI Agents
  • Advanced reporting
  • SLA management
  • CSAT surveys
  • API access

Elite

monthly
$1,020/mo

$85/user/month annually

  • monthly$95/mo($95/user/month)
  • yearly$1,020/yr($85/user/month annually)
  • yearly$1,020/mobilled annually ($12,240/yr)
  • Team members(Unlimited)
  • Storage(1 TB)
  • Reports
  • Custom domains
  • SSO
  • Dedicated support

Price history

Last 0 changes

No price changes recorded yet.

Similar to Hiver.

No confirmed competitors yet. These are Customer Support products at a similar price, matched automatically — not verified alternatives.

Keeping

From $14/user/mo

Keeping is a shared inbox and customer support tool built inside Gmail, enabling teams to manage support tickets without leaving their email.

Desku

From $39/mo

Customer support helpdesk platform with AI chatbots, shared inboxes, live chat, and automation for teams of all sizes.

DoneDone

From $45/mo

DoneDone is a project management and customer support inbox tool combining task tracking with shared mailbox features for small teams.

Enchant CX

From $0/mo

Customer support platform with shared inboxes, knowledge bases, and AI features.

Front

From $25/seat/mo

Customer experience platform combining shared inbox, ticketing, AI automation, and omnichannel support for customer service teams.

GrooveHQ

From $1/ticket with a minimum of 250 tickets/month

Customer support platform with shared inbox, live chat, knowledge base, and AI-powered agent for small and growing businesses.

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