Issuetrak
AutomatedIssue tracking and help desk software with configurable ticketing, task management, and unlimited end users for IT and customer service teams.
Active plans
2
Total changes
2
Last change
Aug 4, 2026
Price trend
no history
What we know about Issuetrak’s pricing
StableChanges in 12 months
2
Cadence
Every 7 days
Direction
Recently restructured
Category position
Middle of the pack for Customer Support (355 compared)
Current pricing
Cloud
monthly$75/mo
$75/agent/mo
- Minimum agents(3)
- Automatic updates and backups
- Fastest path to go live
- SOC 2 Type II compliance
- Unlimited end-user submitters
- Multiple SLA policies
- Full audit trail
- Custom workflows & automation
- Dashboards & reporting
- White-labeling
- No SLA paywall
- No audit-log paywall
- No agent-tier gating on core features
On-Premises
one time$1,091
$1,091/agent one-time
- yearly$218/yr($218/agent/yr for maintenance)
- yearly$218/yr($218/agent/year for maintenance)
- Minimum agents(3)
- Unlimited support & product upgrades
- Your servers, your network, your data residency
- Meets air-gapped and on-prem mandates
- Upgrade on your own schedule
Price history
Last 2 changes
$75.00→$75.00(0.0%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Aug 4, 2026 | Cloud | restructure | $75 | $75 | — |
| Jul 28, 2026 | On-Premises | new plan | — | $1,091 | — |
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