Keeping
AutomatedKeeping is a shared inbox and customer support tool built inside Gmail, enabling teams to manage support tickets without leaving their email.
Active plans
3
Total changes
6
Last change
Aug 4, 2026
Price trend
no history
What we know about Keeping’s pricing
Moderately activeChanges in 12 months
6
Cadence
Every 12 days
Direction
Last move: +20.8%
Category position
Cheaper than 78% of Customer Support tools (354 compared)
Current pricing
Essentials
monthly$19/mo
$14/user/mo
- Shared mailboxes(2)
- Autoresponder
- Shared notes with @mentions
- Collision detection
- Mobile & web portal
- Standard reporting
- Workflows(2)
- Shared templates
- Email support
Advanced
monthly$29/mo
$24/user/mo
- Unlimited shared mailboxes
- CSAT survey & reports
- Round robin assignment
- Advanced reporting
- Export reports to CSV
- Shared drafts
- Unlimited workflows
- Service Level Agreements (SLAs)
- All integrations
- Custom fields
HIPAA
monthly$59/mo
$59/user/mo
- yearly$588/yr($49/user/mo billed annually)
- SLA uptime guarantee
- Custom contract & payment terms
- Dedicated account manager
- Full HIPAA Compliance
- Executed BAA
Price history
Last 6 changes
$14.00→$19.00(+35.7%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Aug 4, 2026 | Advanced | increase | $24 | $29 | +20.8% |
| Aug 4, 2026 | Essentials | restructure | $14 | $19 | — |
| Jul 28, 2026 | HIPAA | new plan | — | $59 | — |
| Jun 4, 2026 | Enterprise | new plan | — | $49 | — |
| Jun 4, 2026 | Advanced | new plan | — | $24 | — |
| Jun 4, 2026 | Essential | new plan | — | $14 | — |
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