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Products/Customer Support/LiveAgent

LiveAgent

Automated

Help desk and live chat platform for customer support

Visit websitePricing page

Active plans

4

Total changes

8

Last change

Sep 9, 2026

Price trend

no history

What we know about LiveAgent’s pricing

Volatile

Changes in 12 months

8

Cadence

Every 6 days

Direction

Last move: +23.2%

Category position

Cheaper than 78% of Customer Support tools (354 compared)

Current pricing

Small Business

monthly
$19/mo
  • AI Agents
  • Ticketing
  • Live chat
  • Knowledgebase
  • Customer Portal
  • Contact forms
  • Automation rules
  • Integrations
  • Multiple language support

Medium business

monthly
$35/mo
  • yearly$228/yr($19/month billed annually)
  • Everything in Small plan
  • AI Agents incl. full setup
  • Call center & IVR
  • Time Rules
  • Reports
  • Proactive chat invitations
  • Agent ratings
  • Sound configuration
  • Service levels (SLA)
  • SSO
  • Custom roles

Large business

monthly
$59/mo
  • yearly$396/yr($33/month billed annually)
  • Everything in Medium plan
  • Time tracking & Audit log
  • Audit log
  • Facebook
  • Instagram
  • Viber
  • Telegram
  • WhatsApp

Enterprise

monthly
$85/mo
  • yearly$552/yr($46/month billed annually)
  • Everything in Large plan
  • Almost unlimited
  • Dedicated account manager
  • Priority support
  • Assisted channels integration
  • Branding Free
  • Custom billing setup
  • Service review call and reports
  • Scheduled release management

Price history

Last 8 changes

$35.00→$29.00(-17.1%)
$28.10$30.05$32.00$33.95$35.90Jul 2026Jul 2026Jul 2026: $35.00Jul 2026: $29.00
DatePlanChangeOldNewΔ%
Sep 9, 2026Enterpriseincrease$69$85+23.2%
Sep 9, 2026Large businessincrease$49$59+20.4%
Sep 9, 2026Medium businessincrease$29$35+20.7%
Sep 9, 2026Small Businessincrease$15$19+26.7%
Aug 4, 2026Small Businessdecrease$19$15-21.1%
Jul 27, 2026Enterprisedecrease$85$69-18.8%
Jul 27, 2026Large businessdecrease$59$49-16.9%
Jul 27, 2026Medium businessdecrease$35$29-17.1%

LiveAgent alternatives.

10 products compared against LiveAgent.

View all alternatives

LiveAgent (LaDesk)

From $15/agent/mo

Same product/near-identical offering

LiveHelpNow

From $39/mo

Direct equivalent chat+ticketing+KB support platform

Helpy

From $40/seat/mo

Similar ticketing/KB/live chat help desk, no call center

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