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Products/HR & Recruiting/Operata

Operata

Automated

Contact center performance management platform that monitors call quality, agent experience, and CX metrics in real time.

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Active plans

3

Total changes

0

Last change

—

Price trend

no history

What we know about Operata’s pricing

Newly tracked

Changes in 12 months

0

Cadence

No changes seen yet

Direction

no movement yet

Category position

Pricier than 96% of HR & Recruiting tools (943 compared)

Current pricing

Core CX Observability for AI Agents

monthly
$3,000/mo

$3,000 minimum monthly charge, includes 500,000 mins, unlimited users, and unlimited data

  • Top features(Tenor for IT and Tenor for Ops Teams)
  • Customer Journey Trace
  • CX App Performance Monitoring
  • CX AI Agent Observability
  • Insights & Anomalies
  • Context Graph
  • Cloud Collector Builder Experience
  • APIs
  • MCP Server
  • Data Exchange

Enterprise CX Observability for AI and Human Agents

monthly
$3,500/mo

$3,500 minimum monthly charge, includes 500,000 mins, 1,000 Assurance mins, unlimited users, and unlimited data

  • Everything in Core
  • Tenor for Human Agents
  • Issue Reporting
  • Dashboards & Views
  • Alerts & Notifications
  • Agent Readiness Testing
  • CX Heartbeat
  • Performance Testing
  • CX Infrastructure Monitoring
  • CX Digital Experience Monitoring
  • Agent Collector
  • SAML Single Sign On(up to 6 contact centers)

Enterprise + CX Observability for AI and Human Agents

monthly
$4,250/mo

$4,250 minimum monthly charge, includes 500,000 mins, 1,000 Assurance mins, unlimited users, and unlimited data

  • Everything in Enterprise
  • Custom Dashboards
  • Agent Collector (Headless)
  • Team based access control
  • Partner access control for BPOs and MSPs
  • Named Customer Success Manager
  • 24 x 7 support on application

Price history

Last 0 changes

No price changes recorded yet.

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