PriceTrack
ProductsChangesPrice movesIndexBenchmarksComparePricing
Sign inGet started
Products/Customer Support/Plain

Plain

Under review· 1

Customer support platform for teams that ship

Visit websitePricing page

Active plans

3

Total changes

0

Last change

—

Price trend

no history

What we know about Plain’s pricing

Newly tracked

Changes in 12 months

0

Cadence

No changes seen yet

Direction

no movement yet

Category position

Middle of the pack for Customer Support (355 compared)

Current pricing

Foundation

monthly
$35/mo

$35/month

  • 2,000 credits / mo
  • Slack, email, in-app channels
  • Ari AI agent included
  • Linear, Jira integrations
  • Customer cards
  • AI workflows
  • Sidekick AI assistant
  • Email + chat support

Horizon

monthly
$299/mo

$299/month

  • Everything in Foundation
  • 15,000 credits / mo
  • Microsoft Teams
  • SLAs and Business hours
  • Escalation paths
  • Help Center, Knowledge Base
  • CRM integrations
  • Reporting themes
  • AI suggested responses
  • Priority support via Slack

Frontier

custom
Custom
  • Everything in Horizon
  • Custom credits
  • Discord channels
  • Lookup with Cursor
  • Custom workspaces
  • Custom contracting
  • Advanced security
  • SSO and SCIM
  • Custom AI + bring your own agent
  • Dedicated CSM + white glove onboarding

Price history

Last 0 changes

No price changes recorded yet.

Similar to Plain.

No confirmed competitors yet. These are Customer Support products at a similar price, matched automatically — not verified alternatives.

Support.cc

From $29.99/mo

All-in-one support workspace with ticketing, AI-assisted replies, knowledge base, and analytics for modern support teams.

LiveChatAI

From $39/mo

GPT-4o-powered AI chatbot for customer support that resolves 70% of queries instantly, trained on your own knowledge base.

Approom

From $4.99/month

Knowledge base and customer support platform for SaaS products with help articles, FAQs, and in-app widget support.

FAQ Hub

From $49/mo

AI-powered support portal that turns your docs and FAQs into instant customer answers, reducing repeat tickets without extra support staff.

Helply (formerly Groove)

From $1/ticket with a minimum of 250 tickets/month

AI-first customer support platform with outcome-based pricing and a free support platform included.

Keeping

From $14/user/mo

Keeping is a shared inbox and customer support tool built inside Gmail, enabling teams to manage support tickets without leaving their email.

PriceTrack

The source of truth for SaaS pricing. Historical data, instant alerts, a developer API.

Product

  • Browse
  • Compare
  • Trends
  • Price index
  • Price moves
  • Price rises
  • Pricing

Developers

  • API Docs
  • MCP server
  • Dashboard
  • Webhooks

Founders

  • Claim your product
  • Founder dashboard

Company

  • Changelog
  • About
  • Privacy
  • Terms
  • Refunds

© 2026 PriceTrack. All rights reserved.

support@pricetrack.dev