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Products/Customer Support/Productlane

Productlane

Under review· 1

Customer support and feedback platform integrated with Linear for product teams, featuring shared inboxes, live chat, help center, and AI support agent.

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Active plans

3

Total changes

0

Last change

—

Price trend

no history

What we know about Productlane’s pricing

Newly tracked

Changes in 12 months

0

Cadence

No changes seen yet

Direction

no movement yet

Category position

Middle of the pack for Customer Support (354 compared)

Current pricing

Starter

monthly
$29/mo

$29/user/mo

  • overage$0.79($0.79/resolution after 25 included)
  • AI resolutions included(25)
  • Shared email inbox
  • Linear integration
  • Live Chat
  • Productlane Agent
  • AI Assistant
  • AI Drafts
  • Routines
  • Self-updating Help Center
  • Feature requests
  • Custom domain

Pro

monthly
$59/mo

$59/user/mo

  • overage$0.79($0.79/resolution after 50 included)
  • 100 AI resolutions included ($0.79/resolution after)
  • All Starter features
  • Shared Slack inbox
  • AI Support Agent
  • Custom Data
  • Custom theme
  • Custom views
  • Reporting

Scale

monthly
$99/mo

$99/user/mo

  • overage$0.79($0.79/resolution after 100 included)
  • 200 AI resolutions included ($0.79/resolution after)
  • All Pro features
  • Customer Support Portal
  • Multiple portals
  • Multi-Language
  • Private portal
  • SSO (JWT)
  • Snippets
  • SLA policies

Price history

Last 0 changes

No price changes recorded yet.

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