Quantum Metric
AutomatedQuantum Metric is an enterprise digital analytics platform offering session replay, customer journey analysis, and AI-powered experience insights for web and mobile.
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Enterprise
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- Core capabilities(Included with each enterprise plan)
- Felix® Agentic Analyst(Investigates your digital experience)
- Continuous monitoring(Proactively surfaces issues and opportunities)
- Transparent insights(Every insight is explainable)
- Analytics(Automatically surface site issues costing conversions)
- Interactions(Visualize customer movement through web or mobile app)
- Replay and Summarization(Detailed session replay and AI summaries)
- Data Enrichment(Bring outside data into the platform)
- Contact Center support(Equip agents with digital context of every call)
- Data streaming(Stream rich data capture into your warehouse)
- Ongoing Training(Expert-led and self-guided options available)
- Ongoing Consultation(Partner with customer success experts)
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