Richpanel
Under review· 1AI-powered customer support platform for e-commerce with AI agents resolving tickets end-to-end across email, chat, and social.
Active plans
4
Total changes
7
Last change
Sep 18, 2026
Price trend
Pro Max plan
What we know about Richpanel’s pricing
VolatileChanges in 12 months
7
Cadence
Every 8 days
Direction
Plan recently removed
Category position
Cheaper than 97% of AI & ML tools (2258 compared)
Current pricing
Helpdesk Seats
monthly$99/mo
- Unified inbox across every channel(one view per customer)
- Round robin, assignment rules, teams and multi-brand queues
- CSAT, team and revenue reporting
- Custom report builder
- Macros, saved views, internal notes and custom fields
- Customer, order and subscription context beside the reply
- One-click migration from Gorgias or Zendesk
- We buy out your contract
AI Agents
usage based$0.2
- monthly$200/mo($200/month minimum)
- 70 to 80% of conversations resolved end to end
- Email, chat, social, SMS and WhatsApp on the same meter
- Trained on your policies
- Escalates when unsure, never guesses
- You choose the model and the token budget
- QA AI reviews 100% of conversations and feeds the misses back
- Copilot for your agents
- Charged once. No second fee for a ticket the AI resolved
Returns & Exchanges
monthly$99/mo
- Automated return and exchange policies
- Shop Now exchanges and bonus store credit
- Carrier rate shopping and fraud prevention
- Labels funded by Returns Protection at checkout
- Guaranteed outcomes
- 50% AI automation in 30 days
- 30% lower total bill
- Full refund if we miss
Pro
monthly$500/mo
Price history
Last 7 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Sep 18, 2026 | Pro Max | removed plan | $2,500 | — | — |
| Sep 3, 2026 | Returns & Exchanges | new plan | — | $99 | — |
| Sep 3, 2026 | AI Agents | new plan | — | $0.2 | — |
| Sep 3, 2026 | Helpdesk Seats | new plan | — | $99 | — |
| Aug 4, 2026 | AI Agent | removed plan | $500 | — | — |
| Aug 4, 2026 | Pro Max | new plan | — | $2,500 | — |
| Aug 4, 2026 | Pro | new plan | — | $500 | — |
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