DeskHero
AutomatedHelpdesk software with AI-suggested answers, Shopify integration, and knowledge base tools.
Active plans
3
Total changes
1
Last change
Sep 11, 2026
Price trend
no history
What we know about DeskHero’s pricing
StableChanges in 12 months
1
Cadence
Only change tracked, 1mo ago
Direction
Last move: -0.1%
Category position
Middle of the pack for Customer Support (354 compared)
Current pricing
Small
monthly$29.85/mo
$29.85/month
- overage$9.95/mo($9.95 per additional user)
- Free trial(30 days)
- Tickets/month(250)
- Mailboxes(1)
- Knowledge base articles(50)
- Web scraped pages(250)
- SLA policies(NEW ✓)
- Statistics(NEW ✓)
- Included retention (months)(36)
- AI-suggested answers(✓)
- Reads email attachments (images & docs)(✓)
- AI chat-bot on your website(✓)
- Chatbot sessions/month(500)
- Public FAQ (auto-suggested)(✓)
- Auto-replies from your FAQ(✓)
- Insights(✓)
- Automation rules(3)
- Forms(3)
- Notifications & @mentions(✓)
- Ticket forwarding(✓)
- Multilingual conversations(✓)
- AI-training data(✓)
- SSO (Google, Microsoft)(✓)
- API access(✓)
- Lists(10)
- List entries(1,000)
- Custom fields(50)
- Groups(3)
Medium
monthly$44.85/mo
$44.85/month
- overage$14.95/mo($14.95 per additional user)
- Free trial(30 days)
- Tickets/month(750)
- Mailboxes(3)
- Knowledge base articles(500)
- Web scraped pages(500)
- SLA policies(NEW ✓)
- Statistics(NEW ✓)
- Included retention (months)(36)
- AI-suggested answers(✓)
- Reads email attachments (images & docs)(✓)
- AI chat-bot on your website(✓)
- Chatbot sessions/month(2,000)
- Public FAQ (auto-suggested)(✓)
- Auto-replies from your FAQ(✓)
- Insights(✓)
- Automation rules(10)
- Forms(10)
- Notifications & @mentions(✓)
- Ticket forwarding(✓)
- Multilingual conversations(✓)
- AI-training data(✓)
- SSO (Google, Microsoft)(✓)
- API access(✓)
- Lists(50)
- List entries(5,000)
- Custom fields(100)
- Groups(10)
Large
monthly$89.85/mo
$89.85/month, includes 3 users, $29.95 per additional user
- overage$29.95/mo($29.95 per additional user)
- Free trial(30 days)
- Tickets/month(1,750)
- Mailboxes(5)
- Knowledge base articles(5,000)
- Web scraped pages(1,000)
- SLA policies(NEW ✓)
- Statistics(NEW ✓)
- Included retention (months)(36)
- AI-suggested answers(✓)
- Reads email attachments (images & docs)(✓)
- AI chat-bot on your website(✓)
- Chatbot sessions/month(5,000)
- Public FAQ (auto-suggested)(✓)
- Auto-replies from your FAQ(✓)
- Insights(✓)
- Automation rules(50)
- Forms(50)
- Notifications & @mentions(✓)
- Ticket forwarding(✓)
- Multilingual conversations(✓)
- AI-training data(✓)
- SSO (Google, Microsoft)(✓)
- API access(✓)
- Lists(500)
- List entries(10,000)
- Custom fields(250)
- Groups(50)
Price history
Last 1 changes
$89.95→$89.85(-0.1%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Sep 11, 2026 | Large | decrease | $89.95 | $89.85 | -0.1% |
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