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Products/Customer Support/RaiseATicket

RaiseATicket

Automated

Free helpdesk system with ticket management, SLAs, and knowledgebase.

Visit websitePricing page

Active plans

2

Total changes

1

Last change

Sep 18, 2026

Price trend

no history

What we know about RaiseATicket’s pricing

Stable

Changes in 12 months

1

Cadence

Only change tracked, 1mo ago

Direction

New plan recently added

Category position

Cheaper than 79% of Customer Support tools (354 compared)

Current pricing

Free

monthly
Free
  • Agents included(5 agents)
  • Tickets per month(500 tickets)
  • Total tickets per year(6,000 tickets)
  • Email channels and web portal
  • Client and contact management
  • Client helpdesk portal
  • Custom organisation support portal
  • Ticket handling and management
  • Business hours and holidays
  • Service level agreement (SLA) policies
  • Time zone support
  • Notifications by email, Microsoft Teams and Slack
  • Knowledge base
  • Reports and analytics
  • Satisfaction ratings
  • Security(multi-factor authentication, role-based access, audit logs and encryption)
  • Hosted in the EU

Agent Pack

monthly
$17.5/mo

Price history

Last 1 changes

DatePlanChangeOldNewΔ%
Sep 18, 2026Agent Packnew plan—$17.5—

Similar to RaiseATicket.

No confirmed competitors yet. These are Customer Support products at a similar price, matched automatically — not verified alternatives.

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Zammad

From $9/agent/mo

Zammad is an open-source helpdesk and customer support ticketing system available as a hosted solution or self-hosted on your own servers.

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From €489/month (up to 1,000 billable tickets)

AI customer support automation that handles tickets in your existing ticketing system, priced by billable ticket volume.

Altor

From $14K

Altor is an investigation engine for support teams that triages tickets across connected systems, reducing median investigation time to under 2 minutes.

BOSSDesk

From $29/month per paid user, billed annually (unlimited end users)

IT service desk and helpdesk ticketing software with asset management.

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