Ruby

Automated

Virtual receptionist and live chat answering service for small businesses.

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Active plans

Total changes

Last change

Jul 19, 2026

Price trend

What we know about Ruby’s pricing

Moderately active

Changes in 12 months

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Pricier than 87% of Customer Support tools (256 compared)

Current pricing

Startup (50 min/mo)

monthly

$250/mo

$250/month

24/7 live answering(included)
AI-powered transcripts and sentiment analysis(included)
Personalized call handling(included)
Custom greetings(included)
Local and toll-free numbers(included)

Price history

Last 4 changes

Date	Plan	Change	Old	New	Δ%
Jul 19, 2026	Growing Business (500 min/mo)	new plan	—	$1,725	—
Jul 19, 2026	Small Business (200 min/mo)	new plan	—	$720	—

Ruby alternatives.

No flagged competitors yet — here's what else lives in Customer Support.

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AI Help Desk

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AI-powered virtual receptionist that answers calls and texts for small and mid-sized businesses.

AISSIST

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Agentic AI customer support automation platform with a free tier and usage-based pricing per resolution or interaction.

Activechat

From $3,995/mo

Customer service automation platform with NLP chatbots, live chat, CRM tools, and visual builder — available as a one-time license.

Ruby

What we know about Ruby’s pricing

Current pricing

Startup (50 min/mo)

Price history

Ruby alternatives.

1CRM

AI Help Desk

AISSIST

Activechat

One-Person Business (100 min/mo)

Small Business (200 min/mo)

Growing Business (500 min/mo)

Adereso

AgentX