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Capacity (formerly Tethr)

Automated

AI-powered contact center platform for intelligent virtual agents, real-time agent assist, automated quality assurance, and conversation intelligence for customer support.

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Enterprise

custom
Custom
  • Integrated AI-powered chat, voice, email, and web self-service
  • Track performance and gain predictive insight to optimize interactions
  • Guide agents to successful outcomes live in the moment
  • Analyze 100% of your customer interactions and build a unique score for each one
  • Enterprise-grade security with over 200 prebuilt integrations
  • Automate tasks, streamline operations, and enhance efficiency

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