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Products/Customer Support/Userback

Userback

Under review· 2

User Feedback Collection Widget and Bug Reporting Tool

Visit websitePricing page

Active plans

4

Total changes

3

Last change

Sep 18, 2026

Price trend

no history

What we know about Userback’s pricing

Moderately active

Changes in 12 months

3

Cadence

Every 4 days

Direction

New plan recently added

Category position

Middle of the pack for Customer Support (354 compared)

Current pricing

Free

monthly
Free
  • Unlimited feedback collection
  • 2 feedback projects
  • 7-day feedback availability
  • All core features

Team

monthly
$39/mo
  • yearly$84/yr($7/seat/mo billed annually)
  • Unlimited feedback availability
  • Feature portal add-on available
  • Project management integrations (Jira, ClickUp)
  • Zapier automation
  • Customizable feedback widgets

Business

monthly
$99/mo
  • yearly$180/yr($15/seat/mo billed annually)
  • 25 feedback projects
  • AI Feedback and Insights
  • Feedback automation tools
  • Auto-assign and auto-replies
  • Reply templates

Business Plus

monthly
$199/mo

Price history

Last 3 changes

$180→$99.00(-45.0%)
$86.85$113$140$166$192Sep 2026Sep 2026Sep 2026: $180Sep 2026: $99.00
DatePlanChangeOldNewΔ%
Sep 18, 2026Business Plusnew plan—$199—
Sep 9, 2026Teamdecrease$84$39-53.6%
Sep 9, 2026Businessdecrease$180$99-45.0%

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