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Products/Customer Support/Zoho Assist

Zoho Assist

Automated

Cloud-Based Remote Support and Unattended Access Software

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Active plans

4

Total changes

4

Last change

Jul 27, 2026

Price trend

no history

What we know about Zoho Assist’s pricing

Moderately active

Changes in 12 months

4

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Pricier than 94% of Customer Support tools (355 compared)

Current pricing

Standard

monthly
KES 900/mo

KES 900/month billed annually

  • yearlyKES 10,800/yr(KES 900/month billed annually)
  • Unlimited ad-hoc sessions(Each technician can conduct unlimited ad-hoc sessions to any computer.)
  • File Transfer(Included)
  • Multi-Monitor Navigation(Included)
  • Reboot and Reconnect(Included)
  • Session Transfer(Included)
  • Import Google Contacts(Included)
  • Custom Report(Included)
  • Screen Capture(Included)
  • Zendesk Integration(Included)
  • Voice Chat(Included)
  • Remote Audio(Included)
  • Concurrent Sessions(2)

Professional

monthly
KES 1,350/mo

KES 1,350/month billed annually

  • yearlyKES 16,200/yr(KES 1,350/month billed annually)
  • Mobile Device Support(Included)
  • Schedule Sessions(Included)
  • Screen Sharing(Included)
  • Session Notes(Included)
  • Custom Email Templates(Included)
  • Rebranding(Included)
  • Advanced Reports(Included)
  • Concurrent Sessions(4)

Enterprise

monthly
KES 2,160/mo

KES 2,160/month billed annually

  • yearlyKES 25,920/yr(KES 2,160/month billed annually)
  • Departments(Included)
  • Session Recording(Included)
  • Service Queue(Included)
  • Session Audit(Included)
  • Remote Printing(Included)
  • Remote Script Execution(Included)
  • Video Chat(Included)
  • Contacts Management(Included)
  • Annotation(Included)
  • Customer Widget(Included)
  • Custom Domain Mapping(Included)
  • Diagnostic tools(Included)
  • Post Session Re-direction(Included)
  • Billing(Included)
  • Webhooks(Included)
  • Scheduled Reports(Included)
  • Survey(Included)
  • Concurrent Sessions(6)

Free

monthly
Free
  • Basic support requirements(Included)

Price history

Last 4 changes

DatePlanChangeOldNewΔ%
Jul 27, 2026Freenew plan—$0—
Jul 27, 2026Enterprisenew plan—$2,160—
Jul 27, 2026Professionalnew plan—$1,350—
Jul 27, 2026Standardnew plan—$900—

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