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Products/Communication/AgentTime

AgentTime

Under review· 3

Call center workforce management software suite for agent scheduling, staffing simulation, and Erlang-C based analysis.

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Active plans

3

Total changes

0

Last change

—

Price trend

no history

What we know about AgentTime’s pricing

Newly tracked

Changes in 12 months

0

Cadence

No changes seen yet

Direction

no movement yet

Category position

Pricier than 78% of Communication tools (653 compared)

Current pricing

AgentTime Scheduler

one time
$380

$380.00

  • No monthly or set-up fees
  • Free support
  • Create schedules from shift definitions
  • Create schedules from agent profiles
  • Create schedules from agent requirements
  • Incorporates SimACD
  • Incorporates Call Center Designer

SimACD

one time
$120

$120.00

  • Predicts agent levels needed
  • AI simulation for staffing scenarios
  • Observe caller abandonment behavior
  • Observe queue times
  • Observe service levels
  • Avoid costly staffing mistakes

Call Center Designer

one time
$60

$60.00

  • Erlang-C based staffing solution
  • Modeling and analysis for staffing
  • Solving unique staffing problems
  • Deterministic AI tool for management

Price history

Last 0 changes

No price changes recorded yet.

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